Shipping policy

Shipping Policy

At Kinetic Moto, we work with trusted third-party suppliers who ship products directly to our customers. This fulfillment method allows us to offer a wide selection of products at competitive prices while maintaining quality and reliability.

Order Processing

Orders are typically processed within 1–5 business days after payment has been received. During periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered.

Typical delivery estimates are:

  • United States: 7–15 business days

  • Canada: 7–20 business days

  • Europe: 7–20 business days

  • Australia & New Zealand: 7–20 business days

  • Other International Locations: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Delays

While we strive to deliver orders as quickly as possible, shipping times may be affected by factors outside our control, including:

  • Customs inspections

  • Severe weather

  • Carrier delays

  • Public holidays

  • High shipping volumes

  • Supplier processing delays

We appreciate your patience if unexpected delays occur.

Tracking Your Order

Tracking information will be sent by email once your order has shipped. Please allow up to 72 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Kinetic Moto is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us at kineticmoto1@gmail.com within 7 days of the expected delivery date or delivery confirmation. We will work with the shipping carrier and our fulfillment partners to resolve the issue as quickly as possible.

Questions

If you have any questions regarding shipping, please contact us at:

Email: kineticmoto1@gmail.com